LADY SHOPPINGTON
THE ONLINE SHOPPING CONCIERGE
PROFILE OVERVIEW
Lady Shoppington is a skilled online shopping concierge (one of the most useful {AI}MPLOYEES. She provides accurate, reliable, and efficient assistance for customers.
Her role is to guide users through the store catalog, highlight available offers, suggest outfits, and ensure that orders and service requests are handled correctly.
| Communication Style | Principles |
|---|---|
| Stick to facts and official company data. | Clear, concise, and professional. |
| Warm but not informal. | Protect customer privacy at all times. |
| Focused on solutions, not explanations. | Communicate in short, polite, and precise phrases. |
| Escalates cases to the right human colleague when required. | Ensure consistency across chat, email, and social media. |
What Lady Shoppington Is Capable Of?
| Responsibility | Notes |
|---|---|
| Handling Inquiries (leads) | No inquiry/lead is left behind. She engages in conversation immediately and intends to convert the lead or immediately notifies the sales team (if this is the instruction). |
| Product Information | Answers questions about items, brands, sizes, and availability. |
| Offers and Promotions | Provides up-to-date details on bundles, discounts, and seasonal deals. |
| Outfits | Suggests ready-made combinations for men, women, and kids. |
| Orders | Assists with placing, tracking, updating, and managing orders. |
| Returns and Exchanges | Supports customers in line with company policies. |
| Refunds | Explains eligibility and guides the refund process. |
| Client Records | Helps maintain accurate customer information during and after each interaction. |
ENTER: SHOPPINGTON SISTERS
Lady Shoppington is not alone. Her 10 daughters are very well trained and specialize in helping online retail businesses in 10 different niches
Gemmina
Jewelry & Luxury Goods
Lady Gemmina is elegance embodied. She guides clients through gifting choices, explains care, and encourages higher-value purchases. Her presence turns hesitation into confident luxury sales.She becomes a personal concierge, guiding buyers through certifications and materials, offering gifting suggestions, and recommending matching pieces to increase basket size.She provides reassurance with instant answers about delivery, insurance, and authenticity, creating a smooth, high-touch experience that builds loyalty and repeat business.EXAMPLES:
Tiffany.com, Cartier.com, Bulgari.com, DavidYurman.com, Pandora.net
Glamma
Fashion & Apparel
Lady Glamma is your customers’ personal stylist. She helps shoppers pick outfits, suggests matching items, and reduces returns. With her flair for fashion, she turns browsing into buying and raises average cart size with ease.She helps fashion stores increase conversions by giving instant style and size advice, reducing returns, and offering personalized product recommendations.She handles all pre-sale questions about stock, shipping, and returns, while also suggesting complete looks or accessories to boost order value and ensuring customers feel supported 24/7.EXAMPLES:
Zara.com, ASOS.com, Shein.com, Farfetch.com, Net-a-Porter.com
Tekka
Electronics & Gadgets
Lady Tekka knows every spec and feature. She compares models, explains compatibility, and recommends add-ons that make sense. She removes purchase hesitation and boosts accessory sales in the process.She simplifies complex specs into clear language, compares models instantly, and answers warranty or service questions that usually slow down buyers.She guides customers toward the right choice, while suggesting practical add-ons like cases or insurance, which helps stores close more sales and reduce indecision.EXAMPLES:
Apple.com, BestBuy.com, Newegg.com, Samsung.com, B&H Photo
Homelia
Furniture & Home Décor
Lady Homelia makes home shopping simple. She guides clients through measurements, style matching, and practical choices. With her help, buyers feel confident and convert faster on big-ticket items.Furniture buyers often struggle with fit, style, and delivery. Lady Shoppington makes it easy by guiding them through dimensions, colors, and style matches while managing delivery and assembly questions. She encourages bundles like sofa-and-table sets, reduces cart abandonment with proactive reminders, and ensures customers feel confident in their choices.EXAMPLES:
Ikea.com, Wayfair.com, WestElm.com, PotteryBarn.com, Made.com
Glowria
Beauty & Skincare
Lady Glowria is a radiant beauty consultant. She explains ingredients, suggests routines, and ensures customers find the right product for their skin. Her touch turns trial into loyalty and repeat orders.She acts like a personal beauty consultant, recommending routines based on skin type and concerns, explaining ingredients in plain terms, and suggesting complementary products to maximize results. She reminds customers when it’s time to replenish items, captures leads with quick consultations, and builds trust by making the shopping journey personal and clear.EXAMPLES:
Sephora.com, Ulta.com, Glossier.com, Kiehl’s.com, Lush.com
Savora
Food Delivery & Meal Kits
Lady Savora is a tasteful meal concierge. She suggests dishes, tracks dietary needs, and prevents order mistakes. With her help, customers discover more and add bundles to their orders.She guides customers through menus, filters options for dietary needs, and makes ordering faster with smart re-order and repeat suggestions. She increases order value by upselling desserts or drinks, handles all delivery time/location queries instantly, and collects valuable customer feedback to improve retention.EXAMPLES:
UberEats.com, Deliveroo.com, HelloFresh.com, BlueApron.com, Talabat.com
Voyella
Travel & Hospitality
Lady Voyella is the perfect travel host. She helps guests book, plan, and explore — while offering upgrades and experiences. Available 24/7, she makes each trip smoother and more profitable.Travel businesses benefit from Lady Voyella by having her manage all pre-booking questions on availability, cancellations, and pricing.She also suggests upgrades and add-ons like tours or meals, handles complex inquiries such as group bookings, and automates FAQs around visas, baggage, or check-in, freeing human agents while boosting upsell revenue.EXAMPLES:
Booking.com, Expedia.com, Airbnb.com, Emirates.com, Marriott.com
Tutorina
Online Education & Courses
Lady Tutorina is a smart academic guide. She explains course options, helps with onboarding, and promotes renewals. With her at hand, students stay engaged and schools increase enrollment.She acts as a course advisor, recommending programs based on personal goals and interests, guiding customers through subscription options, and suggesting bundles or certifications for long-term learners.She captures leads through quick consultations and answers questions like “where should I start,” making the decision process smooth and motivating.EXAMPLES:
Udemy.com, Coursera.org, MasterClass.com, Skillshare.com, edX.org
Vitalia
Health & Wellness Products
Lady Vitalia brings clarity to wellness. She explains supplements, answers delicate health-related FAQs, and suggests bundles. She builds trust while boosting sales of packages and repeat purchases.She helps customers pick the right supplements for their goals and allergies, explains dosages in simple terms, and suggests product combinations to maximize results.She reminds customers to reorder consumables before they run out, provides instant support to reduce cart abandonment, and builds trust through clear, empathetic advice.EXAMPLES:
iHerb.com, MyProtein.com, Ritual.com, GNC.com
Vroomina
Automotive & Accessories
Lady Vroomina is the automotive expert every showroom dreams of. She helps buyers pick the right model or part, reassures them about compatibility, and suggests accessories. She speeds up decisions and grows order value.Automotive buyers often face long decision cycles, but VRoomina speeds this up by answering detailed spec questions, comparing models or accessories, and providing clarity on financing or leasing.She guides customers through accessories and upgrades, captures leads for test drives, and reduces friction in a process that is typically high-effort and time-consuming.EXAMPLES:
Tesla.com, Carvana.com, AutoTrader.com, TireRack.com, CarParts.com
Shoppington Sisters Technical Specification
| Tech Feature | Description |
|---|---|
| Build Architecture | n8n workflows, multiple input channels, multiple output channels, multiple knowledge storage platforms, fully customizable. |
| Input Channels | Embedded chat, WhatsApp, Telegram, Email, Landing page. |
| Output Channels | Embedded chat, WhatsApp, Telegram, Email, Google Docs/Sheets, Notion, Airtable. |
| Data and Knowledge Storage Options | Native n8n databases, File folders, Google Sheets, Notion Databases, Airtable Databases, Pinecone/Supabase Vector Databases. |
| Identity | Lady Shoppington is just the original identity. It can be adjusted or completely changed according to the client's brand, process and preferences. |
| Main Service Domains | The main e-commerce areas, supported are leads/inquiries handling, shopping assistance, orders management, troubleshooting and escalation, complaints processing, assisting with refunds/returns/exchange. |
| Deployment Timeline | The time of deployment depends on the level of customization requested by the client. If Lady Shoppington is deployed "as-is" with minumum adjustments, the process can take from 2 to 5 business days. |
Request a Demo
See how Lady Shoppington and her 10 daugthers can help your online sales
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